Statements on this web site (including product descriptions and pictures) have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Manufacturers continually change product specifications. While we try our best to keep product descriptions up to date, they do not necessarily reflect the latest information available from the manufacturer. We are not responsible for incorrect or outdated product descriptions, and/or images.

Fraudulent Orders

To protect our Customers, We will prosecute fradulent ordering to the fullest extent of the law. We have a fraud-detection system that screens for suspicious orders, which are subject to investigation and possible cancellation. Please be aware that even if you do not give us your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. We report all fraudulent activity to Police through the Internet Crime Complaint Center And Bank

Absolute Confidentiality

The confidentiality of our customers is a top priority at Vitanatural  Under no circumstances will any of your personal information be shared, sold or given out to a third party.

What information does Vitanatural collect and how is it used?

The following is required to process all orders: delivery address, invoice address, payment information and email address (to receive email confirmations). We use the information you provide to respond to your requests, customize your future shopping experience, improve our site and functionality, and communicate with you. Again, Vitanatural will never share your personal information.

Order Status:

Simply click on the "Order Status" link in the Customer Service box on the lower left of the page and enter the requested information. This will allow you to see if and when your order has been received, processed and/or dispatched. You can even edit your dispatch address as long as your order has not yet been processed.

How long do orders take to process?

All orders are processed same day or the following business day. Orders placed on Friday, Saturday, and Sunday are processed on Monday. Orders are usually dispatched the next business day from the time your order is processed (holidays and weekends are not counted as business days).

How long does delivery usually take?

Delivery times depend on product availability and the speed of the postal service. Standard delivery is usually 2-7 working days. Orders are dispatched by regular mail.What is the email response time?It is our goal to respond to any customer service inquiries within 24 hours (weekends and holidays excluded).

Cancellations - Returns-Restocking fees● All problems with orders must be reported within 24 hours of receiving product.

● No unauthorized returns / No returns on opened merchandise

● Orders sent back without return authorization RMA number will be refused.

● Please contact us to receive a Return (RMA) number at 

● 30 % restocking fee will be charged on all returns.

● Shipping charges will not be refunded.

● Any damaged product must be received by us before any credits or product reshipment