Vitanatural , Shipping Warehouse, Hardwareweg 3821 BM Amersfoort Netherlands

Shipping costs, Germany 6.90 euros                               All Other EU countries, 9.50 euros

The delivery time is usually 4-7 days of working Days

All Orders are shipped directly from our European Warehouse, there are no customs charges within Europe

Attention !

We are not responsible for a wrong address and Unsuccessful delivery attempts
your  delivery agent  is your local post office !

Fraudulent Orders!

To protect our Customers, We will prosecute fradulent ordering to the fullest extent of the law. We have a fraud-detection system that screens for suspicious orders, which are subject to investigation and possible cancellation. Please be aware that even if you do not give us your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. We report all fraudulent activity to Police through the Internet Crime Complaint Center And Bank

Back Orders

While we always try to ship orders completely, occasionally back orders do occur. Short term back orders will be filled as soon as they become available. Long term back orders will not be filled, and must be reordered.
Fraudulent Orders

FBI SealTo protect our Customers, We will prosecute fradulent ordering to the fullest extent of the law. We have a fraud-detection system that screens for suspicious orders, which are subject to investigation and possible cancellation. Please be aware that even if you do not give us your real name, your Web browser transmits a unique address to us, which can be used by law enforcement officials to identify you. We report all fraudulent activity to FBI through the Internet Crime Complaint Center.
Disclaimer

Statements on this web site (including product descriptions and pictures) have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Manufacturers continually change product specifications. While we try our best to keep product descriptions up to date, they do not necessarily reflect the latest information available from the manufacturer. We are not responsible for incorrect or outdated product descriptions, and/or images.

Our Safety Guarantee

When you purchase from us we ask you for your name, address, telephone number, and billing information, including the credit card # and expiration date. We use that information to process and deliver your order. We will never sell or give out your telephone number, credit card information or e-mail address to anyone else. We have created this statement in order to demonstrate our firm commitment to privacy. "We will never willfully disclose personal information about our customers to an outside party

The Contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

Only adults (that is, those aged 18 and over) are entitled to enter into legally binding contracts and as a result are the only people entitled to transact through this site. Any other individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify DO NOT use this site . By ordering on this website you are making a statement, upon which we are entitled to rely, that you are aged 18 years or older and capable of forming a legally binding contract.

Refusing a Delivery

Under the distance selling act you have the right to refuse/return an unwanted item within 7 days.  The 7 day period starts on the day after delivery.  You will be liable for the return postage but we will credit you the original postage.

If you have received a faulty or incorrect item, you must notify us a within reasonable time of receipt, we will then arrange to collect and replace the item within the usual timescales as indicated in the terms of delivery. 

If the courier has attempted to deliver your item and has left a card you must contact the couriers direct within 3 days of the card being left. If we have had an item returned back to us due to non communication on your part, you will be responsible for additional shipping costs.

International Shipping Fees, Import Duties and Taxes:

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      All International shipments will be charged postage costs calculated by weight and destination.
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      Import Taxes: Vitanatural's prices do not include customs fees, taxes and tariffs. You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will be billed directly for them.
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      Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country.
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      You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.
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It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.